Trinity Brewing Company Limited (T/A Trouble Brewing) (“Trouble Brewing“, “we”, “us” or “our“) is committed to protecting and respecting your privacy. This Privacy Statement tells you about your privacy rights and sets out how we, as a Data Controller, collect and process personal data relating to your interactions with our website. This Privacy Statement should be read in conjunction with our Cookie Policy.

  1. Information we may collect from you

“Personal data” means any information about an individual from which that person can be identified. There are instances where we invite or request individuals to provide us with their personal data through our website. We only collect personal data about you which you volunteer when subscribing to email alerts, by using our online forms, and in order to deliver our services. In addition to the information you provide to us, we collect certain information when you visit our website, as explained in our Cookie Policy.

In providing our services, we may also receive personal data indirectly. Categories of such personal data include names, addresses, contact information and other information that is relevant to the provision of our services.

If you do not provide the requested information, we may not be able to provide you with our services or respond to any questions or requests you submit to us via our website.  We will tell you when we ask for personal data whether it is a contractual requirement or needed to comply with our legal obligations.

  1. How we use personal data we collect 

We will only use your personal data for the purposes and legal bases set out in the table below. 

Purpose(s) for ProcessingLegal Basis 
To register and create an account on our website and provide you with customer services 
To perform our contract with you
To manage our relationship with you and provide our services including processing your order and delivering the requested product to youTo perform our contract with you  To comply with our legal obligations including tax and accounting rules. To support our legitimate interests in managing our business provided such interests are not overridden by your interests and rights – you have the right to object at any time
For the prevention and detection of fraud, money laundering or other crimes or for the purpose of responding to a binding request from a public authority or courtTo comply with legal and regulatory obligations
Direct marketing about our servicesYour consent – which you can withdraw at any time 
Managing and operating our website – to keep it updated and relevant, to develop our business and to inform our marketing strategyTo support our legitimate interests in managing our business provided such interests are not overridden by your interests and rights – you have the right to object at any time
Transferring information to third parties, including to our own service providersTo support our legitimate interests in managing our business provided such interests are not overridden by your interests and rights – you have the right to object at any time To comply with our legal obligations To protect vital interests       

We will store your personal data only for as long as necessary for the purposes of providing access to our website and related services to you; as required by law, and for the exercise or defence of legal claims.

  1. Disclosure of your information

We may disclose your personal data to:

  • A third party who provides a service to us (including our Internet Service Provider who records data on our behalf and is bound by confidentiality provisions)   
  • A prospective seller or buyer of any our business or assets
  • A third party where we are under a duty to disclose or share your personal data in order to comply with any legal obligation
  • A third party where it is necessary to protect the vital interests of the data subject or another natural person
  • A third party where necessary for our legitimate business interests to protect the rights, property, or safety of Trouble Brewing, our customers, or others

The transmission of information via the Internet is not completely secure and may involve the transfer of personal data to a third party outside of the European Economic Area (EEA) To the limited extent that it is necessary to transfer your personal data outside of the EEA, we will ensure appropriate safeguards are in place to protect the privacy and integrity of such personal data. Please contact us if you wish to obtain information concerning such safeguards (see Contact Us below).

  1. Links to other websites

Our website may, from time to time, contain links to and from other websites. If you follow a link to any of those websites, please note that those websites have their own privacy policies and we do not accept any responsibility or liability for those policies. Please check those policies before you submit any personal data to those websites.

  1. Your rights

You have the right to request access to, rectification, or erasure of your personal data, or restriction of processing or object to processing of your personal data, as well as the right to data portability. In each case, these rights are subject to restrictions as laid down by law. The following is a summary of your rights:

  • The right of access enables you to receive a copy of your personal data
  • The right to rectification enables you to correct any inaccurate or incomplete personal data we hold about you
  • The right to erasure enables you to ask us to delete your personal data in certain circumstances
  • The right to restrict processing enables you to ask us to halt the processing of your personal data in certain circumstances
  • The right to object enables you to objectto us processing your personal data on the basis of our legitimate interests (or those of a third party).  
  • The right to data portability enables you to request us to transmit personal data that you have provided to us, to a third party without hindrance, or to give you a copy of it so that you can transmit it to a third party, where technically feasible. 

You have the right to lodge a complaint with the Data Protection Authority, in particular in the Member State of your residence, place of work or place of an alleged infringement, if you consider that the processing of your personal data infringes the GDPR.

If you wish to exercise any of these rights, please contact us (see Contact Us below). We will respond to your request within one month. That period may be extended by two further months where necessary, taking into account the complexity and number of requests. We will inform you of any such extension within one month of receipt of your request. We may request proof of identification to verify your request. We have the right to refuse your request where there is a basis to do so in law, or if it is manifestly unfounded or excessive, or to the extent necessary for important objectives of public interest. 

  1. Security and where we store your personal data

We are committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorised access and use. As effective as modern security practices are, no physical or electronic security system is entirely secure. We cannot guarantee the complete security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. We have implemented strict internal guidelines to ensure that your privacy is safeguarded at every level of our organisation. We will continue to revise policies and implement additional security features as new technologies become available. Where we have given you a password which enables you to access certain parts of our website, you are responsible for keeping that password confidential. We ask you not to share your password with anyone.

Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our website. Any transmission of personal data is at your own risk. Once we receive your personal data, we use appropriate security measures to seek to prevent unauthorised access or disclosure.

  1. Changes to this Privacy Statement

We reserve the right to change this Privacy Statement from time to time at our sole discretion. If we make any changes, we will post those changes here and update the “Last Updated” date at the bottom of this Privacy Statement.  However, if we make material changes to this Privacy Statement, we will notify you by means of a prominent notice on the website prior to the change becoming effective.  Please review this Privacy Statement periodically for updates.

  1. Contact Us

Questions, comments, requests and complaints regarding this Privacy Statement and the personal data we hold are welcome and should be addressed to All requests will be dealt with promptly and efficiently.

Last Updated: 16 May 2021